Our Shipping Policy
🚚 Shipping Policy
Shop online and pick up in-store!
We offer free local delivery within an 8-kilometre radius of the store with a minimum purchase of $100 + tax.
🇨🇦 Canadian Shipping
- Free shipping across Canada on all orders over $200 before tax!
- Flat rate shipping for orders under $200:
- Ontario: $12 + HST
- All other provinces: $17 + HST
🇺🇸 United States Shipping
Shipping to the United States is available.
- $20 CAD flat rate
- Duties, tariffs, and import fees are the responsibility of the customer and are not included in the shipping rate. Any amounts collected at checkout are shown separately. Charges not collected at checkout may be payable to customs or the carrier before delivery.
- All US orders are FINAL SALE.
🌍 Europe Shipping
- $35 CAD flat rate to all eligible European destinations (including the United Kingdom, Ireland, and the European Union). Duties, VAT, and applicable import fees are calculated and collected at checkout through Shopify Managed Markets, so there should be no surprise charges upon delivery.
- All European orders are final sale. If a parcel is refused or returned, the order will be refunded less original shipping costs and a $15 restocking fee.
- Please note that international shipping can experience longer shipping times. If you're looking for expedited shipping, please reach out to us at alexa@woodsclothingstore.com.
- If you’re unsure about sizing, please reach out before ordering. We’re always happy to help!
⚠️ Address Accuracy
Please ensure your shipping address is entered correctly. Incorrect addresses are the customer's responsibility. If an address needs to be changed after a label has been printed, a $17 reprocessing fee will apply. Once an order has shipped, we are unable to make changes. You’ll need to contact the courier directly.
📦 International Orders: Customs Duties & Fees
For U.S. orders, any applicable duties, tariffs, taxes, and handling fees not collected at checkout are the customer's responsibility and are payable before delivery. European orders follow the checkout collection terms described above. Customs processing may cause delivery delays.
